A doctor just a click away
To make your life abroad easier, download Easy Claim1 and manage your international health insurance policy in just a few clicks.
How to get reimbursed in 3 steps:
Pay your healthcare professional
Take a photo of your bills, medical prescriptions, or any other useful proof for the reimbursement of your care, and send them via Easy Claim
Your reimbursement claim is then processed by our teams
Good to know: You can follow the status of your reimbursements (pending claims and processed claims) and get the details of your reimbursements directly on the app.
Forgot your insurance card at home? Don't worry, you can present the virtual card available on the app!
In some countries, you can also benefit from third-party payment and avoid upfront expenses.
Ask to be called back by a doctor for general health questions or a second medical opinion, directly from the app.
A doctor will call you back within 3 hours: 24 hours a day, 7 days a week, anywhere in the world, and in the language of your choice. With telehealth, you no longer need to physically go see a doctor.
Doctors, hospitals, clinics, and more: find out at a glance which healthcare professionals are recommended by APRIL International, and which ones you don’t have to pay in advance.
For hospitalisations and scheduled surgeries, a prior care agreement is required. This request can be submitted directly on the app―it’s that simple!
We then take care of paying the fees directly to the hospital, without any advance on your part.
Questions about your policy? A medical emergency? You will find all your APRIL contacts under “Get in Touch”. You can also chat live with our advisers via Facebook Messenger.
From Easy Claim you can access all the documents you need to use and understand your policy: your table of benefits, insurance certificate, policyholder guide, reimbursement statement, etc.
Download and open your Easy Claim app
Please have your login details ready
On the home screen, click "1st login?"
Argus d’Or de l’Assurance 2016 - Special Students Award HEC in 2016 for Outstanding Initiative in Customer Relationship Management and Customer Loyalty Strategy
Insurance Asia Awards 2020 - Digital Insurance Initiative of the Year
Global Banking & Finance Review Awards 2020 - Best Health Insurance App Asia Pacific
Global Banking & Finance Review - Awards 2022 - Best Health Insurance App Asia
Global Business Review Magazine Award 2022 - Most Innovative Health Insurance App Asia 2022