Stress Management Counselling: A Comprehensive Guide for APRIL Members

Stress is one of the most pressing health issues worldwide. The World Health Organization (WHO) has described stress as the “health epidemic of the 21st century,” linking it to anxiety, depression, and burnout. According to a 2023 Gallup survey, 44% of adults worldwide reported feeling stressed the previous day, showing just how widespread the issue has become across cultures and regions. 

While stress is a natural response that can sometimes help us perform better, persistent or overwhelming stress can have a significant impact on both our health and daily life. It may show up as fatigue, irritability, difficulty concentrating, or disrupted sleep and, over time, it can quietly erode well-being, relationships, and job performance. 

As an APRIL member, you have access to a valuable resource: our Stress Management Counselling service. This guide explains what Stress Management Counselling is, when to use it, how it works, and how you can access it easily through the Easy Claim app. 

What is Stress Management Counselling? 

Stress Management Counselling is a professional service that connects APRIL members with licensed psychologists and counsellors. It provides a safe, confidential space to explore challenges, identify stress triggers, and learn practical coping strategies. 

Here are common situations where Stress Management Counselling can help: 

• Work-related stress and burnout 

• Anxiety and depression linked to ongoing stressors 

• Relationship and family conflicts that add emotional strain 

• Major life transitions, including relocation, divorce, bereavement, job changes, or parenthood 

The service is designed to support both your emotional and practical needs to ensure you have professional guidance to build resilience and improve your overall quality of life. 

Why should you use Stress Management Counselling? 

1. Professional support when you need it: Licensed psychologists and counsellors provide evidence-based techniques to help you manage stress more effectively. 

2. Confidential and safe environment: Your sessions are fully confidential. Our partner Teladoc Health guarantees that no information will ever be shared with anyone, like your employer. 

3. Access in multiple languages: Counselling is available in your preferred language, ensuring you feel comfortable and understood. 

4. Tools for long-term resilience: The goal is not just to relieve stress in the moment, but to equip you with coping skills that you can carry into future challenges. 

5. Improved well-being: By managing stress, you can improve focus, energy, relationships, and overall mental health, building a stronger foundation for both personal and professional success. 

The APRIL Advantage: Complimentary Service for Eligible Members 

As an APRIL member, you enjoy complimentary access to Stress Management Counselling.  

We’ve partnered with Teladoc Health to ensure members have access to qualified psychologists and counsellors worldwide. Sessions are provided by phone, making them easily accessible no matter where you are. 

Watch this video to learn more about the service: 

Available Languages 

• Within 24 hours: English, Cantonese, Mandarin 

• Within 5 working days: Thai, Vietnamese, French, Spanish, Japanese, Italian, Malay, Indonesian 

How to request Stress Management Counselling 

Accessing the service is simple via the Easy Claim app: 

1. From the Easy Claim homepage, click Services, then select Stress Management. 

2. If you're eligible, the Stress Management option will appear, and then select it. 

3. Fill in the required fields and submit your request. 

4. Teladoc Health will confirm your appointment by email. 

5. Your assigned counsellor will call you at the scheduled time. 
   You will receive three private phone consultations with your counsellor. 

6. After your sessions, Teladoc will send you a case summary for your records. 

APRIL empowers members to take care of their well-being 

At APRIL International, we believe that taking care of your mental well-being is just as important as protecting your physical health. Our Stress Management Counselling service ensures that, whenever life feels overwhelming, you have access to professional guidance and support. 

By offering this service, APRIL helps members feel more balanced, resilient, and confident, so you can focus on what matters most in your life.